Your assurance:If you are not satisfied with our products when you received it,as long as the products as
the same as we sent to you,you can just return it within 3 days.
Q1: What is the difference among Cuticle remy hair, Remy hair & non remy hair?
A:Remy hair runs in a unidirectional pattern to prevent tangling and matting.Non Remy hair is also 100% human hair, but the hair is not cut from the donors’ heads directly, most of non remy hair is DEAD hair( the hair shed naturally ) ,so this kind of hair is easier to break or frizzy than the real remy hair. The biggest advantage of this hair is cheap.
Q2: What is Single drawn, double drawn and other single drawn?
A: Single draw hair is when the individual strands of hair are different lengths just like our natural hair. Single drawn hair is less expensive.
Double drawn hair is when all the individual strands of hair are the same length. In other words the hair has been sorted into lengths before bonded together. This type of hair is more expensive but it's much thicker than single drawn hair.
70% Single drawn: Shorter length hairs start at 70% of finished length (20"" length will contain short hairs starting at 14""). 60% Single drawn: Shorter length hairs start at 60% of finished length (20"" length will contain short hairs starting at 12""). 50% Single drawn: 50% of short hairs have been drawn out, leaving fuller & thicker ends (20"" length will contain short hairs starting at 10"")."
Q3: Is this tape hair with heat?
Sometimes we made the tape hair with heat. Without heat is OK.Just natural drying.
Q4:How long hold the tape on the self hair?
The tape holds 3 months usual, longer with right care.
Q5: How can I do the business with you in the first order?
A: At the first time, we always suggest the customers to make sure which kind of hair quality they need, we prefer your to send your samples ,then we will know about the quality and give an exact quotation. or the customers can give us a target prices, we make the samples as per the customers the prices and let the customers check the quality.
Q6: What is the return policy?
A: If customers feel the quality of our hair weave is low, or it is not exactly like the picture show, you can return our hair weave in 7 days. We will refund all your money after we confirm it is our original condition.
Q7: How many hair do I need?
A: For average head size,here is our suggestion:
24''-28'':300g or more
Q8.Why the colors of human hair don't seem exactly as the pictures show or descripton says?
A:Different monitor have different display.And every time,maybe the color No. will have a little differentia.Please ask a help from the hair dresser for the colors' code as the international color swatch says.
Q9: Why my hair get tangle?
A:Human hair get tangle because it’s too dry, wash with conditioner and it will go better.
Q10: How to tell human hair with synthetic hair?
A: Human hair has natural protein . It is easy to tell by burning and smell : human hair will be ash , which will go away after pinching. human hair will smell foul . When burning , the human hair will show white smoke.While synthetic hair will be a sticky ball after burning and will show black smoke.Moreover, human hair may have very few gray hair and split end. It is normal and not a quality problem.
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